It was the Thanksgiving morning surprise nobody wanted.
Making the situation more disconcerting was the fact that the company didn’t explain what the so-called issue was, but stressed there was “no known safety issue or health risk associated with any of these products.”
The email was reportedly sent to customers across the South who purchased Whole Foods turkeys through Amazon.
"We discovered a small number of fresh turkey products in our South region that did not meet our high expectations for quality. While these products do not pose any known health risks, we know how important holiday meals are to our shoppers and have proactively contacted customers who potentially purchased one of these turkeys," a Whole Foods spokesperson said in a statement, per Fox News.
The affected customers were all given a $50 Amazon gift card credited to their accounts.
"We sincerely apologize for any inconvenience this may cause and are grateful to be a part of your holiday feasting," the statement added.
While the company didn't elaborate on the specifics of the turkey issue, they continued to stress it posed no health risks to customers.
Earlier this month, Whole Foods joined forces with Progressive Insurance to enact a “Turkey Protection Plan” for any Thanksgiving cooking fails.
Shoppers who purchased a Whole Foods Market Turkey in-store or via delivery between Nov. 11 and Nov. 22 — but ended up botching the bird while cooking it — could qualify for “turkey insurance,” the chain said in a release.
The chain promised to send $35 Whole Foods Market gift cards to the first 1,000 holiday hosts who submitted their “turkey cooking fail” claims via its “Turkey Protection Plan” website.