CHICAGO (WBBM NEWSRADIO) -- During the stress of the COVID-19 pandemic, the DuPage County Health Department reminds residents help is available.
As the impact of COVID-19 continues, the DuPage County Health Department is offering 24/7 services for those struggling with stress, substance use or other health concerns.
"Not everybody, you know, has a mental health crisis during the hours of 8 a.m. and 4:30 p.m.," said Lori Carnahan, Director Of Behavioral Health, DuPage County Health Department.
Carnahan said both crisis and behavioral health services are just a phone call away.
"They are doing a brief risk assessment over the phone, making sure that person is safe at the moment, and then just really trying to meet their needs and prevent interventions over the phone in any way that they can," she said.
Those experiencing a crisis should call (630) 627-1700, 24 hours a day, 7 days a week, or visit the Crisis Services website..
Those seeking help from Behavioral Health Services can call (630) 682-7400 or visit the Behavioral Health website. Treatment programs are offered at their public health centers in Wheaton, Addison, Westmont and Lombard.
Help is also available from other sources, including:
- The Illinois Helpline for Opioids and Other Substances. If someone you know is suffering from an opioid use disorder or other substance use disorders, call the Illinois Helpline for Opioids and Other Substances at 1-833-2FINDHELP to speak with a trained professional for support and advice or to be directed to customized resources or visit HelplineIL.org.
- National Suicide Prevention Lifeline. We can all help prevent suicide. The Lifeline is available 24/7 at 1-800-273-8255 for free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.
- Call4Calm. This free textline is available if you or someone you know needs emotional support. Text TALK to 552020 for English or HABLAR for Spanish, 24 hours a day, 7 days a week. Callers seeking assistance remain anonymous and will provide only their first name and zip code, which enables the service to link you to a counselor in your area who is knowledgeable about available local resources.
- Veteran's Crisis Line. To reach caring, qualified responders within the Department of Veterans Affairs, connect with the Veterans Crisis Line. This free support is confidential, available 24/7, and serves all veterans, service members, their families and friends. Call 1-800-273-8255 or text: 838255. Support is available for the hearing impaired, call 1-800-799-4889.
