CHICAGO (WBBM NEWSRADIO) -- Elected officials and advocates are urging small business owners to be persistent in efforts to get government help during the coronavirus crisis, in spite of the problems.
Chicago City Treasurer Melissa Conyears-Ervin hosted a webinar aimed at highlighting city, state, and federal COVID-19 relief programs for small businesspeople.
"Even before COVID-19, financial wellness was challenging, so in the midst of this pandemic, we know that is can be very difficult," she said.
John Hope Bryant’s organization, Operation Hope, helps people with financial literacy and administrative advice, and he’s hearing complaints about the slow state websites and federal programs.
"It is the first time in U.S. history the government has ever given you money. Ever, okay, ever. So, what I say to folks, if you have to stand in line, stand in line, because the money is real on the other side. And if you do it properly, you will not have to pay it back," he said.
Bryant quickly admits that the systems the state and federal government set up to help people and businesses hurt by the COVID-19 pandemic are not working well or fast enough. But, he said, it’s worth it to be persistent.
"Every non-profit in Chicago, every church, even if your records are jacked up, you still get $10,000. Just go get in line; and if you are confused, call Operation Hope, we do it for free," he said.
State Comptroller Susana Mendoza echoes the sentiments. She said you may have to call several times for the state's unemployment benefits too.
"And that is because they are simply overwhelmed. So it is better if you actually fill out the form online than try to call, but as John said, you know, get in line. If you need the help, please do not give up," Mendoza said.