CHICAGO (WBBM NEWSRADIO) -- When you order fast food for delivery, it may not be made in a restaurant.
They're called ghost kitchens - unmarked buildings somewhere in the Loop where four or more restaurant brands will make the meal before it gets delivered to you.
"No customer will ever walk in. No customer will ever see the building from the inside," Izzy Kharasch, President of Hospitality Works explained.
"You order online. You order for delivery and from that one single kitchen, they can send out food four, five, or six different restaurants."
Kharasch told WBBM Newsradio that the explosion of food delivery has made ghost kitchens popular. Consumers don't care whether the meal is made in a restaurant or not. They just want the food to be hot and fresh.
He said ghost kitchens have picked up since the pandemic started, because of the labor shortage.
"It takes a lot less labor to run that one building for four restaurants than four physical restaurants that are out there today."
These hidden kitchens are expected to keep growing.
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