CHICAGO (WBBM NEWSRADIO) - The City’s inspector general says incomplete data is making it difficult to determine how quickly Chicago police respond to calls for service.
The Office of the Inspector General says police are dispatched to an average of 3,500 calls for service every day, but they could not find documented times officers arrived at the scenes in 49% of the calls.
Police are supposed to document the time when acknowledging the call for service when they’re enroute and when they get there.
Several South and West Side organizations told the Office of Inspector General they believe there are geographic disparities in police response to 911 calls and that they’ve experienced slow or no response to calls in their communities.
CPD says it’s working to improve the data collection through training and new technology.
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