Grand Island, NY (WBEN) The New York State Thruway Authority today announced an agreement with the Province of Ontario to access the addresses of Ontario residents to send a bill in the mail after they travel through a cashless tolling facility on the Thruway.
The agreement with the Ontario Ministry of Transportation expands the billing options already available for Ontario motorists which include E-ZPass, payment online via the Tolls by Mail website, or over the phone by calling the Tolls by Mail Customer Service Center at 1-844-826-8400. The agreement is effective as of October 25, 2019.
“The Thruway in Western New York is a gateway for Canadians and New York motorists who frequently travel between our two countries,” Thruway Authority Executive Director Matthew J. Driscoll said. “We thank the Ontario Ministry of Transportation for their cooperation in establishing this important agreement. Ontario motorists who travel over the Grand Island Bridges have numerous options to pay their tolls and this agreement enables all drivers who travel through a cashless tolling facility on the Thruway to receive a bill in the mail.”
When traveling through a cashless tolling facility, vehicles with E-ZPass tags are automatically charged and vehicles without E-ZPass tags have their license plate image captured and a toll bill mailed to the registered owner of the vehicle. Motorists who prefer to pay their toll before they receive a bill in the mail can do so on the Tolls by Mail website, or by calling the Customer Service Center.
Currently, the Grand Island Bridges in Western New York, the Gov. Mario M. Cuomo Bridge and the fixed-price toll barriers in the lower Hudson Valley are cashless tolling facilities. The Thruway will convert to cashless tolling system-wide by the end of 2020.