Why are workplaces getting so uncivil?

Office workers scuffling at work.
Office workers scuffling at work. Photo credit Getty Images

Feel like eating lunch in your car just to work up the strength to walk back through the glass doors and power through work in the office all afternoon? Don’t fret, you’re not alone.

A recent study conducted by the Society for Human Resource Management examined workplace incivility, which results showed was on the rise.

The survey found that 66% of U.S. workers have experienced incivility firsthand or witnessed it happen to someone in the workplace over the past month.

While an uncivil workplace may seem like one of several issues facing employees and employers right now, the study highlighted that those who said their workplace was uncivil were three times more likely to be dissatisfied with their jobs and twice as likely to quit.

When looking to the future, 33% of respondents said that they expect the conflict in their workplace to increase over the next 12 months.

Emily Dickens, the head of public affairs at SHRM, shared that some issues could be caused by Americans bringing their personal lives into work.

“Things that would typically be at home in your personal life are now entering the workplace. And we see an overall dissatisfaction with life, so many people are not happy,” Dickens said.

To help address the issue, SHRM is working to provide human resource professionals with tools, research, resources, and guidance for integrating awareness of civility.

“We’re requiring courses on workplace safety, on inclusion, requiring courses on using new tools and AI. But you wouldn’t often see companies requiring courses in the workplace on being civil,” Dickens said.

Featured Image Photo Credit: Getty Images