Erik and Bob take your computer questions. Erik discusses the GVIDO electronic music reader device for musicians. Google to replace defective Google Home speakers wrecked by a bad firmware update. Google to start charging for some previously "free" storage options. Google is accused of creating an internal "spy tool" to squelch worker dissent. A listener attempting to do a system recovery wonders why the recovery is getting "stuck" and taking a long time. A caller gets a "Graphics RAM is low" error message while running a system analysis tool. We offer troubleshooting suggestions, as well as techniques to determine the speed of an Internet connection. A caller has questions about the password manager included with a paid version of Webroot anti-virus software, plus questions about using Webroot on mobile devices. Avast anti-virus company is hacked by spies who stole passwords. A Microsoft Surface Pro user wonders if Windows defender will turn off if he needs to install a corporate anti-virus product for work. A user switching to Comcast cable Internet wonders if her Arris modem will work with the service.
Payroll data provider Cachet is reeling after MyPayrollHR fraud. A Windows 7 user wonders if a new computer he may be purchasing with an E5520 processor is a good buy. A listener from South Carolina wonders if you can use OpenDNS while traveling to a hotel. Another Windows 7 user is wondering how to upgrade his computer to Windows 10. A Windows 7 user tries to fix Homegroup compatibility with Windows 10 machines for a small business. A listener wonders if his cable modem upload speed should be different from his cable modem download speed. A caller asks for the minimum required specifications for a new laptop. We recommend an Intel i5 processor 8th generation processor with 8GB RAM and a 256 GB hard drive and a computer with a solid metal case.
