A caller with an external Western Digital hard drive wonders if he backed up the data from his old computer properly. A caller with a new Windows 10 computer asks which antivirus he should use. We recommend using Webroot fo antivirus. The antivirus questions continue as we help a listener uninstall Avast antivirus. We also provide help on how to check if OpenDNS is operating properly. A user has questions about use of his e-mail old address when he moves to another town and changes his e-mail address. We help a caller with caller with a brother MFP-9125 install drivers on his printer. Finally we help a Mac user with a browser hijack reset his browser settings and fix being connected to a "captive" network.