Department of Correction rolls out video visitation

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WETHERSFIELD, Conn. (WTIC Radio)—The Connecticut Department of Correction (DOC) is implementing a new video visitation program staring Monday, November 16 to help maintain family ties amid the pandemic.

Eligible offenders will be allowed one 30-minute video visit per week. The video visits come at no cost to offenders or their loved ones, but video visitors will need a Microsoft Teams software application on a device with video and audio capabilities.

According to officials, a maximum of three authorized adult visitors can take part in a video visit and minors can join with a parent or legal guardian.

In a statement, officials said this new video visitation program will allow for visitors to save time and money without the need to travel and to help reduce the risk of spreading COVID-19.

It is the second form of visitation that's been instated amid the COVID-19 pandemic. In October, the DOC reinstated non-contact visitation following months of suspended visits as an effort to mitigate the spread of the virus.

A new visitation request form will need to be filled out to schedule either a non-contact visit or the new video visit option.

Commissioner Designate Angel Quiros said, "I had two stipulations regarding video visits - they had to be free, and the pilot had to be available in time for the holidays."

The pilot video visitation program will roll out at the Manson Youth, Brooklyn and Carl Robinson facilities. The department plans to expand the program to the remaining facilities after the initial startup period.

"I realize there is no substitute for in person social visits, but as long as we remain challenged by the pandemic, we will strategize on creative alternatives to keep people connected," Quiros said.

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