CANTON, Mich. (WWJ) -- Scammers posing as DTE Energy employees are once again a problem in Metro Detroit.
It's the busy season for crooks like these, and Canton Police are reminding residents to be cautious of people claiming to be utility workers to try to gain access to homes in the area.
Officials say scammers will often target seniors, people living alone, and new homeowners. '
Police remind residents that real DTE employees carry identification and will never demand payment at the door, threaten immediate shutoffs, or ask for prepaid debit cards.
Here are some tips from police to help keep you and your family safe:
• DTE will usually contact customers ahead of time for scheduled work, but unscheduled visits can happen when crews have gaps between projects.
• It’s rare for a DTE employee to need to enter your home, but it may occur for indoor meters, pipe inspections, or relighting appliances
.• Always ask for identification. All DTE employees and most contractors carry an ID badge—ask to see it
.• If you’re unsure, keep your door locked and call DTE directly at 800‑477‑4747 to confirm whether a worker should be at your home.
• If someone refuses to show ID, becomes agitated, or acts suspiciously, do not allow entry and call 911
.• DTE employees will never:– Request or collect payment at your home– Deliver cash refunds or ask to see your bill– Sell solar panels– Require prepaid debit cards or threaten immediate shutoffs
• Be cautious online: scammers use fake websites, emails, texts, QR codes, and social media ads to impersonate DTE.
• When in doubt, stop, verify, and protect your information
If you believe you encountered a scam, report it to DTE and contact your local police.
