New Orleans Entergy customers will not be shut off before August 1st

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The New Orleans City Council has told Entergy not to turn off any electricity or gas for another month.

A news release says that the Council adopted a resolution directing Entergy New Orleans to continue its suspension of service disconnects for non-payment until August 1, 2020, due to the ongoing financial burdens of COVID-19. 

Councilwoman Helena Moreno said, "As New Orleanians continue to struggle with wage and job loss stemming from the COVID-19 pandemic, we need to be doing all we can to provide support and lessen burdens from their daily lives."

She also talked about a new program that provides money to pay utility bills.

"We recently enacted and launched the $22m City Council Cares program to help provide direct bill assistance - up to $400 per applicant. This is an unprecedented response to an unprecedented challenge, a policy of scope and size never attempted likely anywhere else in the country."

Entergy says there are a number of ways to apply for the program.

"Entergy New Orleans residential customers who have an active electric or electric and gas combination account can visit, text CCC to 69516, call (504) 493-7004, or visit one of the Company’s two New Orleans walk-in customer care centers to apply."