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Newell: Medical workers face hard mental, emotional battles once virus abates

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Dr. Jay Kaplan is an Emergency Physician with the LCMC Health system in New Orleans. He joined Newell Friday afternoon to talk about the challenges that frontline healthcare workers are facing now, and what challenges they may be facing when the virus abates and they return to their homes.“Doc, the folks on the front lines are experiencing things that are vastly different, there is nothing typical about this fight,” Newell began. “This strain reveals itself in so many different ways. It’s been described to me as flat-out scary.”

“Yes, the coronaviruses that we have dealt with before have been those typically associated with the common cold,” Kaplan said. “On occasion, we have said viruses like SARS or MERS, but they have not spread as rapidly or seriously as this. What’s been especially scary about this is that it is highly infectious, is spread by folks who are asymptomatic, and has affected both the young and the old. Initially, we were told it primarily affected elders, but that’s not been our experience. We’ve seen folks in their 40’s and 50’s, a percentage of which have had no complicating medical issues who have gotten critically ill.”“I’m reading that a lot of these medical professionals today are having to call on their own experiences of different types and trying to synthesize all that, and there’s a lot of pressure in a short period of time because these patients become very ill very quickly,” Newell continued.“That’s very true,” Kaplan agreed. “I’m used to seeing perhaps one or two or maybe even three people die, depending on what area of the emergency room I’m working in… I’m not used to seeing six people die in a night, and I’m not used to feeling helpless, and not having much to do for those patients. I have been really thrilled by the critical care approach that’s been developed at UMC, because initially we heard that out in Seattle they were saving about 10% of the patients they put on ventilators, and our experience has been more in the range of 35-40%. The team has done an outstanding job. What’s really scary is how quickly people can become critically ill and there’s no magic bullet for them. There’s no proven treatment right now, which leads those of us who like to save lives to have… difficult feelings.”The idea that the coronavirus pandemic is going to drag on for many more months is taxing for everyone, but those difficult feelings Dr. Kaplan described can have long-lasting effects on the mental health of the doctors, nurses and hospital staff who are working long, grueling hours in emotionally exhausting circumstances.“I think that duration factor is going to be very influential in regards to healthcare providers’ health, which is incredibly important. If you can’t stay healthy, stay of sound mind, and be in a position to deal with depression and everything else, it becomes a much bigger challenge for us.”


“Sometimes, to work through my feelings, I write some words. I wouldn’t call myself a poet, but I have written some poems in the past couple of weeks… many of us have these feelings right now, and if we don’t help our healthcare workers deal with those feelings, it makes it that much more difficult for us to sustain.”Read Dr. Kaplan’s poem “Pothole or Portal” below, and listen to the entire interview in the audio player below.

___"Pothole or Portal"

The streets of New Orleans

             are known for their potholes

                         ever present     varying in shape and depth

                             often not seen until too late

walking or driving along without a care

 you are caught off guard

                                             jolted

             just how much injury has happened

you’ll discover that with your next move

now

you are told to stay at home

and think you might be safe

but inside you begin to recognize there are similar difficulties

internal potholes that seem to have been hidden

amidst the busy-ness and speed of everyday life

             now temporarily that noise has been silenced

                             and you are left with the ruts in your road

and given the stress of your isolation they deepen

and become harder to see and avoid

you fall into fear

and then into anger

                                             and then into grief

                                                             and then into regret

you’ re not good enough

you ‘re not doing enough

it’s your fault

you chose the wrong path

now

look to your left

             look to your right

are you with people alongside you      arm in arm

or do you feel alone

and lonely 

what can be done to transform your potholes into portals?

what I mean by this is

instead of tumbling into hurt

                                             and having to climb out

you pass through

             to a new place where you’ve not been before

                             where your fear becomes your nerve

                             and your worry becomes your hope

             where that which has been holding you back

now urges you on

where the jolt is now two elbows touching

             encouraging a connection that is flexible and strong even if momentary

where injury and pain are expected because you care as you do

as you stride on with humility and daring

the road remains the road

you are different

             you see the difficulties as challenges

             you feel  the ground and do not doubt its ability to support you

             you accept that with all that you are not you can still inspire

                             and bring hope and love to those around you