A night spent seeing The Rolling Stones is supposed to be a memory you'll carry with you for your whole life. For two men in Phoenix, it never came to be.
A mobile ticket transfer allows sellers to electronically transfer their tickets to the buyer. The buyer can access the tickets on their phone via a link sent through emails. Printing out the tickets won't let you gain admission to the event, you must show the tickets on your phone.
This presented a problem for Doxon & Warner as neither man owned a smartphone and had no idea it was a requirement to get their tickets. When they got to the stadium, they were unable to use the tickets they printed out.
Fortunately, Doxon received a full refund from StubHub after the ordeal.