NEW YORK (1010 WINS) -- Citi Bike has removed all of their pedal-assist electric bikes less than a year after launching them due to complaints from riders.
In a statement from Citi Bike, they revealed that they had received numerous reports regarding braking issues.
"We recently received a small number of reports from riders who experienced stronger than expected braking force on the front wheel. Out of an abundance of caution, we are proactively removing the pedal-assist bikes from service for the time being. We know this is disappointing to the many people who love the current experience — but reliability and safety come first."
After a small number of reports and out of an abundance of caution, we are proactively pausing our pedal-assist bikes from service. Safety always comes first. Read more: https://t.co/QETjYD7bw9
— Citi Bike (@CitiBikeNYC)
April 14, 2019 A report from The Daily News says one braking issue led to a 59-year-old Upper West Side resident "flying" over the handlebars and breaking his hip while riding one of the e-bikes.
