DALLAS (1080 KRLD) - The City of Dallas just announced its Rental and Mortgage Assistance Program is out of money one day after it launched.
The program is meant to help families at risk of eviction or foreclosure due to the pandemic.
Applications opened yesterday at 9 a.m. By 10 a.m., Dallas Mayor Eric Johnson reported nearly 1,000 people had successfully applied.
Mortgage and rental assistance program statistics:In first 15 mins, the system took in 936 applications.By 10 a.m., the program had 1,560 applicants.IT is continuing to work to improve reliability of the website.
— Office of Mayor Eric Johnson (@DallasMayor)
May 4, 2020 The program offers assistance to applicants who qualify on a first come, first serve basis. Yesterday, the site crashed multiple times as thousands of people logged on to apply as early as possible.
Due to high volume, the online rental or mortgage assistance application is intermittently unavailable. We are working to get this resolved as quickly as possible. Please try back shortly. Thank you for your patience.
— City of Dallas (@CityOfDallas)
May 4, 2020 City officials originally said applications would be accepted through the end of May, but today a message posted to the city's website told a different story.
The message says based on the volume of applications submitted, the program is at capacity and out of money.
Message: "Based on the volume of applications submitted, The City of Dallas Rental and Mortgage Assistance program has reached capacity for the amount of funds available. We apologize for any inconvenience."
For more information, the website directs would-be applicants to call 2-1-1.
