The City of Dallas is dealing with a labor shortage in the Department of Sanitation Services. That means crews are not able to get to all of the homes on their normal schedule. Some neighborhoods will see delays of one to two days in the pickup of their trash or recycling.
"Sanitation crews are working hard to ensure that delayed routes are serviced within 24 hours, including working evenings and weekends," said Tim Oliver, Interim Director of Sanitation Services. "Customers should continue to set their garbage and recycling roll carts out on their regular collection day, but expect recycling collection delays as the Department works with its temporary industrial laborer staffing agency to fill vacant positions."
Residents who notice their trash or recycling was not collected on its normal day do not need to notify the city about the problem until at least 48 hours have passed. After that, residents can call 3-1-1 to report the issue.
"Both public and private sector collection service providers are facing increased difficulty hiring and retaining collection truck drivers and helpers. Some waste and recycling collection service providers are having difficulty providing services at pre-COVID-19 service levels," said Oliver. He says the city is considering pay increases for truck drivers, equipment operators, and laborers to help attract new employees.
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