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Superintendent William Hite told reporters Thursday that online access to classes appears to be restored.
The district expected its students and teachers would all try to log on at once for the first day of school, Hite noted. What the district didn’t fully know, he said, was how the district’s computer servers would respond.
“When you hit 8 o’clock yesterday and some 150,000 people log on through the same server, then there was a natural slowdown,” he said.
The server slowdown prevented many students and staff from logging in — even district emails and internet access were stalled.
Still, Hite said 82% of the district’s 125,000 students were able to access their classes on the first day of school. Those who weren’t, he said, would not be marked absent.
The district’s IT team made adjustments overnight to address server capacity. On Thursday, Hite said access appeared better.