PHILADELPHIA (KYW Newsradio) — You may want to check your SEPTA Key card.
Approximately 28,000 of the SEPTA Key fare payment cards are set to expire at the end of December. The transit authority is informing customers of what to do to keep cards and balances active.
"Some of them are cards that have been inactive for a while, so we don't know if they're current customers, or sometimes people get multiple key cards and leave them in a drawer somewhere," said SEPTA spokesman Andrew Busch.
Busch said the pandemic has disrupted travel patterns. Since many riders haven't used their Keys in months, the card's expiration could go unnoticed long after the end date.
SEPTA will work you if that should happen, said Busch, but he added, "It's easier to just go ahead and transfer it to a new card before it expires, and then whenever you are ready to come back or whenever your office opens back up or whatever the case may be, you're good to go."
New SEPTA Key cards cost $4.95, which gets credited to your account when you take the extra step to register the card. You can transfer balances online, by phone or in person at a sales office.
Busch said the next big batch of expiring Keys have a March 2021 end date.
More details can be found on SEPTA's Key website.