Erik and Bob take your computer questions. Electric vehicle rentals aren't "at full charge" says columnist after a disappointing trip on the German Autobahn when the car battery almost ran out of charge. One hundred ten nursing homes in Wisconsin are cut off from health records after a ransomware attack. A caller asks for help after he cannot get Microsoft Word or Excel programs to open. listener seeks help after his printer will not print. An OpenDNS user has problems updating his Internet "IP" address so OpenDNS can operate properly. A user who wants to update his family tree data looks for a way to get the data from an old machine to a newer computer. A caller ask for help when he can no longer access his old Google mail account for his business domain.
A caller seven-year-old Windows 7 user wonders if he can save money buying a "refurbished" Windows 10 computer. He also asks if it will remain safe to operate Windows 7 after Microsoft stops issuing new security patches for it in January 2020. A new computer buyer looks for a way to securely erase all of the personal financial information from his old computers. A listener who purchased an upgraded cable modem wonders if she needs an upgraded Ethernet cable for better speeds and bandwidth. Also she wonders if using a "wired" Ethernet cable in a hotel is better than using a wireless connection. A caller asks if his antivirus program will help when Microsoft stops patching security problems with Windows 7 in January. A Windows 10 user wonders how to turn off secure "S" mode in Windows 10. The futuristic Esker Parliament Wallet contains a tracker to track it with your cell phone. A caller has problems with a corrupt "personal store" (PST) file in Microsoft Outlook.
