The Sewerage and Water Board of New Orleans updates residents on what to do after a hard freeze.
While temperatures climb above freezing, residents in New Orleans and now stop running water from faucets.
What Residents Should Do After a Freeze
- Thoroughly inspect your property
If you have a broken pipe or leak
- Call a licensed plumber immediately
- Turn off and drain water in your house by locating the main line from your water meter. Turn off the valve that enters your house.
- Then run all your indoor faucets to drain water from your pipes.
- Disconnect garden hoses and hoses to your washing machine.
- Failing to swiftly address a broken pipe will cause further damage and impact your water bill.
When to Call 52-WATER
Entergy encourages residents to call 52-WATER to report water main breaks in the public streets.



