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Consumer protection attorney Craig Thor Kimmel says there's good news for people who want to be reimbursed for tours, concert tickets, rental cars or any event that they can't attend because of coronavirus-related cancelations.
"You are absolutely entitled to a refund without any charge," he said.
And he says that refund should be 100% of your money back, without penalty fees.
"So if what you're buying is no longer possible because of a cancellation that's already occurred, you don't have to accept a coupon or any other remedy other than a refund," he said.
The first step is to reach out to the vendor for a refund. If they refuse, file a complaint through the credit card company.
"However, if it's a debit card, you're probably going to have to do something like sue the company," he said. "And although that sounds like a burdensome task, it's really not one that the companies want to get too deep into fighting."
