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'More complaints than ever' about puppy scams in Michigan, AG says in goofy video

Puppies
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LANSING, Mich. (WWJ) – Michigan Attorney General Dana Nessel says her department is seeing "more complaints than ever" about puppy scams across the state.

It's a trend that's been moving upward since the start of the pandemic two years ago, when there was a spike in pet adoptions and purchases.


Nessel says it remains "imperative that future pet owners do their research before committing to anything."

Anyone who thinks they've encountered a scam is being urged to contact the AG's Consumer Protection Team.

Nessel shared that message in a quirky video shared to her YouTube page that shows her parents the proud new owners of a "dog."

Only thing is, that "purebred Saint Bernard" is actually a lizard.

While the scenario is obviously off-the-wall, it highlights the fact that scammers are going to great lengths to try and swindle prospective pet owners.

Nessel's office shared some important reminders that are included in her Puppy Scams Consumer Alert:

Research the breed: Take the time to understand ideal breeding conditions, common health issues, and their average selling price if you're looking at different breeders.

Research the breeder: Conduct a thorough internet search of the breeder from whom you intend to purchase the puppy. You should also search the email address that is advertised on the breeder's website or that the breeder uses to contact you, as scammers often use the same email address across multiple websites. Finally, if the breeder's website contains testimonials, conduct an internet search of the text of the testimonial. If the same or similar text appears on other websites, the breeder is likely a scammer.

Do not purchase a puppy sight-unseen: If you are unable to do so, request that the breeder video chat with you or send you a photo or video with your name and the date written on a piece of paper next to the puppy. Be sure to do this before making any sort of deposit. In addition, request to see the premises and the mother. Avoid breeders who offer to meet you at a "convenient" public location and will not allow you to see where the animals are kept.

Use a credit card to make the purchase: Avoid wiring money, sending gift cards, or sending money using apps such as Venmo, Zelle or CashApp, as such transactions cannot be refunded and are not traceable. Use a credit card to the extent possible, which will allow you to dispute a purchase.

Retain all documents and communications from the breeder: In the event you must document fraud, be sure to retain all records of the sale, including screenshots of the original advertisement, written communications, and any other paperwork associated with the breeder.

Consider contacting your local shelter: Most shelters are looking for adopters or fosters to prevent overcrowding and to relieve stress on the animals. Many animals at the shelter are immediately available for adoption. Shelters also may be able to offer references to reputable local rescues or breeders.

More information on puppy scams and other scams can be found on the AG's website.