Need help, but not from police? Michigan residents can now dial 988

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(WWJ) -- Michiganders who find themselves in crisis only have to remember three digits to receive help -- 988.

Michigan Department of Health and Human Services has announced that the state is joining the nation in transitioning to the 988 number, which will work through the existing National Suicide Prevention Lifeline's network of more than 200 locally operated and funded crisis centers across the country.

“The 988 number is another step toward strengthening and transforming crisis care and mental health services in our state, which is a key focus of the department,” said Elizabeth Hertel, MDHHS director. “This universal number means no matter where you live or call from, you can reach a trained crisis counselor who can help. We encourage Michigan residents or their family members to call 988 if they are experiencing mental health-related distress, emotional distress or a substance use crisis.”

Congress designated this code in 2020 in order to expand the existing suicide prevention lifeline beyond people who are feeling suicidal to all individuals experiencing a behavioral health crisis, including suicidal thoughts or substance abuse issues.

“Crisis is defined by the caller,” said Dr. Debra Pinals, medical director for Behavioral Health and Forensic Programs, MDHHS. “And by providing an easy-to-remember number we are making help more accessible and strengthening support to those in need. Trained counselors will be available 24/7 to field calls. They will listen to the caller’s problems, assess their needs and provide support by connecting them with resources, and alert local emergency crisis teams, if necessary."

Anyone with these concerns can call:

• Mental health-related distress
• Thoughts of suicide
• Substance use crisis
• Emotional distress
• There are specialized services available for veterans, LGBTQ individuals and other groups.
• People who are worried about a loved one who may need support also can call.

The 988-dialing code does not replace the National Suicide Prevention Lifeline (800-273-TALK (8255)) or other locally operated crisis lines. Instead, it serves as a universal entry point to connect individuals in need to trained crisis counselors who can help.

As the 988 number launches, MDHHS will work to ensure a solid infrastructure is built through coordination with 911 and other crisis service providers.

For more information, visit 988 Suicide & Crisis Lifeline and Michigan Crisis & Access Line.

Featured Image Photo Credit: Getty Images