AT&T has updated their customers about the damage assessment of their network due to Hurricane Ida and released a new statement Tuesday morning.
We continue to make progress with our recovery and restoration efforts in areas impacted by Hurricane Ida. As of this morning, our wireless network in Louisiana is operating at more than 85 percent of normal. In addition, our wireless network in Alabama is operating normally and Mississippi is experiencing minimal impacts to wireless service. We will continue to make repairs as quickly and safely as possible in order to keep our customers connected.
Our wireline teams continue to work to address storm damage to our infrastructure in the storm area. All of our wireline facilities are online, although many are running on backup power at this time. We are deploying additional generators and refueling them as needed.
To aid in the recovery efforts, we have 13 mobile satellite cell towers on air and have additional assets on the way to areas impacted by the storm.
Below you can read their previous statement...
Hurricane Ida has caused significant impacts to our network in Louisiana from the massive power outages and storm damage.
Our Louisiana wireless network is operating at 60% of normal and we have significant outages in New Orleans and Baton Rouge due to power outages, flooding and storm damage. We had key network facilities go offline overnight, and while some have already been restored, some facilities remain down and are inaccessible due to flooding and storm damage.
Our Network Disaster Recovery teams are working to gain access to these locations as soon as possible to restore services. We are also focused on getting our customers, their families and first responders connected.
We’ve already mobilized additional disaster recovery equipment in the region to assist in the recovery and will work around the clock until service is restored. We will provide additional updates here throughout the day.
Our wireless network in Alabama is operating normally and we’ve seen only a very small wireless impact in Mississippi at this time.
Our local and national recovery/response teams have a fleet of network recovery equipment in affected areas in the region, including:
Mobile cell sites and mobile command centers like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
Emergency communications vehicles (ECVs)
Flying Cell on Wings (Flying COWs)
High water vehicles
Amphibious all-terrain vehicles
Drones
A self-sufficient base camp: This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, an on-site nurse and meals ready to eat (MREs).
Hazmat equipment and supplies
Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
Internal and external resources for initial assessment and recovery efforts
